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We have taken our dogs here (two different pairs of rescue dogs) for about 11 years. Dr. Sharma and Dr. Lynn could not be more caring or compassionate. There is always a careful approach to care; the total costs for tests or procedures are discussed up front. All of the vet techs are so kind to the pets. Most recently, my little poodle mix, Sam, needed to have a growing internal lump removed–major surgery! On the day of surgery, the vet tech explained everything clearly to me, knowing I was nervous. They called during the surgery to give me an update and within days they called with results–before the weekend because they knew I would be worried all weekend. (The tumor was benign!) Today, I took Sam in for stitches removal and I was one of the first appointments of the day. The woman at the front desk effortlessly handled at least five simultaneous calls with grace and friendly service. Thank you to the doctors and everyone in this office for the high level of care provided to our pets.
When I moved to royal oak, I took my dog in for an annual check up, Dr. Sharma advised me about which tests were important and which were “good, but not necessary given the current circumstances” if I wanted to save some money. I went with the extra test anyways but I appreciated his honesty. I live 30 minutes away now but still am a customer.
We have been taking our pets to blue cross for a few years now. The team is very caring and treats each pet as if it was thier own. They take the time to listen and examine before throwing expensive tests at you. They also try to keep costs reasonable offering options to treatments wherever possible.